This content give you basic knowledge of The Differences Between Good and Bad UX. The purpose of effective UX design is to provide experiences that consumers can navigate with ease and enjoy using. That’s easier said than done, though, as poor UX design sometimes makes its way into final products.
Even the largest firms in the world may struggle to provide an ideal customer experience due to competing priorities, lengthy feature lists, and limited resources. Nonetheless, there are many excellent instances of UX design that make it easy and enjoyable for people to interact with a product.
The good news is that there is something to be gleaned from every experience, good or bad. Good UX sets a standard to which we may strive, whereas terrible UX demonstrates what we should try to avoid. Here, we’ll demonstrate the Differences Between Good and Bad UX and give two instances of redesigns that improved a product’s UX.
Below You Can Find The Differences Between Good and Bad UX.
Examples of Bad UX
Autoplay Preview Feature of Netflix
Netflix’s user interface (UI) is largely responsible for the service’s widespread popularity. Obviously, that doesn’t imply that it was perfect.
The autoplay previews on Netflix are a good case in point. A preview for a movie or TV program shown at the top of the Netflix site begins playing as soon as a user opens the page. Trailers for other films and TV series emerge as viewers hover over their thumbnails farther down the page. Because of this, getting details on a certain book always results in an annoying video preview.
The commercial objective of the addition is to pique viewers’ interest in Netflix’s offerings. However, it’s also obnoxious and intrusive since it plays trailers for movies that the user isn’t interested in if they linger over them for too long. Netflix may claim that this function helps users find material they may not have found otherwise, but the fact that it is forced onto customers makes it less than ideal.
Netflix recognized that its customers hated the autoplay previews function and added an option to disable it. Unfortunately, many users are unaware of this, and even those who are must navigate their account settings to turn it off. To understand how to turn off autoplay on Netflix everywhere, go here for Differences Between Good and Bad UX.
COVID Messaging of Disney Park
The Disney theme parks are among the most visited tourist destinations in the world. Lockdowns, mask restrictions, and social distance all resulted from the COVID-19 outbreak, forcing Disney to reevaluate when and how to welcome tourists to its parks. Even while that changed things for visitors in the parks, it also affected the parks’ official online presence.
While not every Disney theme park has taken the same approach, Disneyland in California, Disney World in Florida, Hong Kong Disneyland, and Shanghai Disney Resort have all used a similar tactic for dealing with COVID messages on their own websites. Everyone has opened a new tab at the top of the website with language that gives visitors the most recent information about park health, safety, and bookings.
This tab serves as a somber reminder of the epidemic while diverting interest away from the appealing pictures of people having fun in the parks that would otherwise dominate the homepages of these attractions. Therefore, the tab completely alters the atmosphere of the user experience and disrupts the natural progression of the interaction, thereby diminishing the pleasure and excitement of organizing a trip to a Disney Park. This may have been the point all along. After all, when the epidemic first broke out, Disney wanted to get the word out to potential visitors as soon as possible about the status of its various theme parks. However, this data has still not been included in the website over three years later. Most consumers won’t bother reading it if it’s presented as a boring wall of text.
Furthermore, when clicking the tabs for further information, viewers are sent to a lengthy page with even more text and very few graphics. Again, this reduces the likelihood that readers would take the time to read the content. As a general rule, less is more when it comes to text online; users are more likely to scan than read. Use visual hierarchy, group related ideas into aesthetically appealing chunks, and use figures and bullet points for a more organized presentation.
Disney has partially implemented these improvements, but it has not yet effectively prioritized the information that guests of its theme parks require most. For instance, you may promote the parks’ new reservation system or stress that attendance at certain attractions may be restricted. Therefore, visiting Disney Parks’ online properties has turned into a chore rather than an enchanted adventure.
Examples of Good UX
The Landing Page of Google Search
The Google search engine’s first page is a model of user-friendly design. Whatever your opinion of Google may be, the Search landing page is a model of streamlined user interface design.
Its primary feature is a big, central text box surrounded by empty white space. The Search was Google’s first offering, and its user interface has evolved very little over the past quarter century, save for the inclusion of navigational elements at the page’s top and bottom to provide access to related products and resources. This is due to the fact that Google nailed it the first time around. The landing page serves its intended purpose, which is to do an online search, quite well.
Other search engines’ front pages provide supplementary content, such as news and personalized widgets. However, this just serves to distract consumers from their original search intent. Google would never make such a blunder. The initial page of Google Search presents consumers with few distractions. It’s a great illustration of how less may be more in terms of user experience.
Apple Compare Feature
Apple is well-known for making products that are both aesthetically pleasing and straightforward to use, and this reputation extends to the company’s website. The website’s comparison tool is particularly helpful. The interface is consistent whether a user is accessing it from a desktop computer or a mobile device. The “Compare” option is available in the secondary menu at the top of the page once the user has selected a product category, such as iPhones or iPads. Users may view a side-by-side comparison of the two (on mobile devices) or three (on computers) most current product models by clicking the “Compare” button This approach assumes users will examine competitive products.
The UX takes into account as many people as it can without causing any problems. In addition, you may quickly and easily compare many models by using the dropdown menus located in the header of each column of products. A clear structure has been used to organize the data. At the top of each column is the unit cost and the “Buy” button; below that is a “Quick Look” at the key features and specifications; and below that are the technical details.
To prevent customers from being confused as to which specifications apply to which product, the names of those products are fixed at the top of their respective columns. User-friendliness at its finest may be seen on the product comparison page. Apple facilitates convenient and speedy comparative shopping, which is especially useful for high-priced technological items. This not only makes the product more appealing to users, but it also gives them confidence that they are making the best decision possible when they click the “Buy” button. These help to know Differences Between Good and Bad UX.
“While both can be designed, the Differences Between Good and Bad UX determine whether a product is loved or left.”
The Exception
Rev.com Redesign
For the Differences Between Good and Bad UX. In only a few short years, Rev, a transcription and captioning business, has updated its website twice. When the site effectively communicates what Rev does and why visitors should trust Rev to do it, it marks a significant improvement in the UX design.
A few short years ago, the homepage prominently displayed a carousel with three pictures and text cards that explained the company’s core principles. However, it did not tell users whose services the data represented. To learn more, the user might either scroll down the page or select one of the cards and follow the associated link. Many people were probably confused or frustrated by this UX design.
Thankfully, Rev.com’s carousel was replaced with three side-by-side boxes in the first revamp. The company’s offerings, pricing, and resource links are all included in separate boxes. This new user interface design was considerably more streamlined, and the information it provided consumers was more helpful and, hence, more likely to lead them to explore Rev’s offerings.
The latest makeover, introduced in the summer of 2022, is an expansion of the earlier one. It’s aesthetically more refined and less garish than before while retaining the side-by-side boxes for the company’s various offerings. The design incorporates a short yet effective phrase at the top of the page that flows naturally into the content of each box.
There is now an “Order Now” button next to each box’s brief description of the reliability of the transcription or captioning service. These tweaks may seem little, but they improve Rev.com’s UX design and better convey the service’s value to customers.
Prime Video Redesign
Amazon’s Prime Video has been the target of persistent criticism. It was difficult to navigate the streamer and figure out what was free for Prime members and what was not. Now, the firm is releasing a brand-new user experience that makes Prime Video much easier to use.
The key parts of the service may now be accessed via a left-side column of tiny, vertical icons. There’s a big carousel up top showcasing the latest additions to the site, and below that are many smaller carousels with thumbnails of episodes and movies that customers could enjoy.
These previews include both free and paid content, with Prime-exclusive titles appearing higher up and other options appearing lower down. The newly updated user interface of Amazon Prime is very similar to that of Netflix.
As a result, for many consumers, the most appealing upgrade is also the simplest one. Streaming, paying, renting, and purchasing statuses are now represented by different colors next to each item of media. If it’s free with a Prime membership, the icon is a blue circle; otherwise, it’s a yellow shopping bag, indicating that consumers will have to pay to watch it.
The term “Prime” is printed in blue on the label for any carousel that only Prime members may access, whereas the label for any carousel that requires payment is written in yellow.
Using these straightforward symbols, Prime members will always know at a glance whether or not a certain title is part of their membership. This will allow subscribers to better navigate the extensive content available on the site. It’s a sophisticated approach to fixing a long-standing UX problem.
This article inform you what are the Differences Between Good and Bad UX.
